Maastricht University needed to improve its print services. Ricoh spoke to students before implementing an optimised solution. The new infrastructure supports follow-me printing, and a range of ancillary services are now available from Ricoh’s DocuLounge service centres. With Ricoh expertly managing the delivery of print services, student satisfaction levels have increased by more than 20%.
“From talking to our students and staff, Ricoh knew more about Maastricht University than we did ourselves. They demonstrated a keen understanding of the issues and identified numerous opportunities for improvement.” Jo Weijers, Corporate Information Office, Maastricht University
- Udfordring: Bæredygtighed, Digitale arbejdsgange, Fleksibelt arbejde
- Branche: Uddannelsessektor
- Forretningsstørrelse: Store virksomheder
- Kategori: Managed Document Services